Privacy Policy

1. Introduction

The protection of your personal and business data is of the highest priority for LedgerOrbit. This Privacy Policy comprehensively informs you about what data we collect when providing our accounting and record management services, how we use it, and what rights you have regarding your personal information. We strictly adhere to applicable data protection regulations in Singapore and the EU, particularly in connection with our accounting services, record management guidance, and comprehensive business solutions.

2. Collection and Processing of Personal Data

We only collect personal data when you voluntarily provide it to us, for example when engaging our accounting services, submitting business information, using our contact form, or communicating via email. The collected data may include:

  • First and Last Name
  • Email Address
  • Phone Number
  • Residential Address
  • Business Information (for accounting purposes)
  • Accounting Assessment Data (for creating record systems and accounting planning)

This data is used exclusively for providing our accounting and record management services, processing your inquiries, and creating accounting materials and business planning documents.

3. Use of Personal Data

The information you provide is used for the following purposes:

  • Creation and management of accounting materials and record management reports
  • Conducting accounting services and business analyses
  • Ongoing support in accounting planning matters
  • Billing and payment processing
  • Information about regulatory changes and new services (only with your consent)

We do not share your data with unauthorized third parties unless this is necessary to fulfill our contractual obligations (e.g., to business authorities when submitting accounting reports) or we are legally required to do so.

4. Data Storage and Security

We retain your personal data only for as long as is necessary for the respective purposes or as required by legal retention obligations. Accounting data is typically retained for the duration of legal retention periods for accounting documents. To protect your data from unauthorized access, loss, or misuse, we implement comprehensive technical and organizational security measures, including encrypted data transmission and access restrictions on sensitive business data.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and collect anonymized data about website usage. This information helps us continuously optimize our digital offerings and the presentation of our accounting services.

You can control the use of cookies in your browser settings and disable them if necessary. Please note, however, that this may limit certain website functions, such as accounting assessment tools or interactive record management tools.

6. Your Rights

You have the right to:

  • Information about the data stored with us
  • Correction of incorrect or incomplete data
  • Deletion of your data, provided no legal retention obligations exist
  • Restriction of processing under certain conditions
  • Objection to processing of your data based on legitimate interests
  • Data portability, insofar as technically possible

If you wish to exercise any of these rights, please contact us through the provided contact methods at contact@ledgerorbit.com.

7. GDPR Compliance

LedgerOrbit operates in full compliance with the General Data Protection Regulation (GDPR) of the European Union. This means:

  • We only collect data that is necessary for providing our accounting services (data minimization)
  • We process your personal and business data only with explicit consent or on another lawful basis
  • We implement enhanced security measures to protect sensitive business and accounting data
  • We guarantee complete transparency regarding the nature and scope of data processing
  • We actively respect and support your data protection rights, taking into account the special requirements for retaining accounting relevant documents

As a company based in Singapore that also works with clients from the EU, we comply with both Singapore data protection regulations and the GDPR to guarantee a high level of protection for your personal and business data.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy as needed to adapt to legal or technical developments in accounting regulations or data protection legislation. The current version will be published on our website. We recommend that you regularly review this policy to stay informed about the protection of your personal data in connection with our accounting services.