These Terms and Conditions govern the contractual relationship between LedgerOrbit and the clients of our accounting and record management services, accounting guidance, and record management programs. They apply to all accounting materials, analyses, advisory services, and documentation services in the field of accounting and record management compliance. By engaging our services or concluding an accounting contract, you agree to these conditions.
LedgerOrbit's offers are subject to change. Orders for accounting services are only considered accepted after written confirmation by LedgerOrbit. The contract is concluded upon receipt of confirmation by the client or upon commencement of service provision by LedgerOrbit. For the creation of precise accounting materials, we need complete and correct information from the client.
Our services include the creation of accounting materials and record management reports, accounting analyses, individual record management guidance, and custom accounting solutions. The exact service description is determined by the respective order confirmation or accounting contract. The methods, timeframes, and content described in our materials and on the website serve as guidance and can be adapted to optimally meet individual accounting needs and consider current changes in business regulations.
Payment for accounting and advisory services is due within 14 days of receipt of the invoice without deduction, unless other payment arrangements have been agreed upon. For long-term support or extensive accounting projects, individual payment plans can be arranged. Payment is made by bank transfer, credit card, or other payment methods indicated on the website. In case of payment default, we reserve the right to charge default interest at the statutory rate and withdraw from the contract.
At LedgerOrbit, we place great value on customer satisfaction and fair business practices in providing accounting services. Our refund policy reflects our commitment to transparency and responsibility:
LedgerOrbit conducts all accounting and advisory services with the highest professionalism, care, and expertise. We reserve the right to make content adjustments to optimally meet the individual accounting needs of clients and consider current developments in business regulations. For individual coaching sessions, a free rescheduling is possible up to 48 hours before the agreed time. The quality of our accounting materials is guaranteed through multiple internal reviews.
LedgerOrbit works according to recognized methods of accounting and record management guidance. However, the quality and accuracy of our accounting materials depend significantly on the completeness and correctness of the information and documents provided by the client. The client is obliged to provide all information relevant to the accounting work completely and truthfully. LedgerOrbit is not liable for errors or inaccuracies in the accounting materials that are due to incomplete or incorrect information provided by the client. Our liability is limited to intent and gross negligence.
LedgerOrbit commits to absolute confidentiality regarding all business and personal information disclosed during the accounting work. All employees are subject to strict confidentiality agreements. The processing of personal data is carried out exclusively in accordance with our Privacy Policy and in compliance with applicable data protection laws. Further details on handling personal and business-related data can be found in our Privacy Policy.
All accounting materials, analyses, and advisory documents created by LedgerOrbit are protected by copyright. They are provided to the client exclusively for business use within the scope of their accounting affairs. Sharing with third parties, except for business authorities and other authorized entities, requires prior written consent from LedgerOrbit. The client acknowledges that the methods, templates, and analysis tools developed by us remain our intellectual property.
Business regulations are subject to constant changes and adjustments. LedgerOrbit strives to always work according to the latest laws and regulations and inform clients about relevant changes. However, we cannot guarantee the long-term validity of our accounting guidance or the immutability of legal framework conditions. It is the responsibility of the client to inform themselves about significant changes in business regulations that occur after completion of our services.
Singapore law applies. The place of jurisdiction for all disputes is the registered office of LedgerOrbit in Singapore.